dbt99's Privacy Policy

Welcome to the dbt99 platform. This Privacy Policy ("Policy") explains how dbt99 collects users' personal information, the purposes for which that information is used, with whom it is shared, and how it is kept secure. By using any dbt99 service, you are considered to have agreed to this Policy. If you do not agree with any part of this Policy, please refrain from using our platform and contact us.

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dbt99 may collect the following types of information to operate its services properly:

1.1 Information You Provide Directly

When you open an account or contact us, we collect:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (when identity verification is required)
• Payment information (bKash, Nagad, Rocket, or bank account details)

1.2 Automatically Collected Information

When you browse our platform, certain information is collected automatically:

• IP address and device identification data
• Browser type and version
• Operating system information
• Session logs and usage patterns
• Data from cookies and similar tracking technologies

1.3 Transaction Information

Records of deposits, withdrawals, and betting activity are stored in our system. This includes transaction amounts, timestamps, payment methods used, and account balance history.

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dbt99 uses collected information for the following legitimate purposes:

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dbt99 follows a strict privacy policy. We may share information with third parties only in the following limited circumstances:

3.1 Payment Processors

Necessary transaction information may be shared with the relevant payment gateways or financial institutions to process bKash, Nagad, Rocket, and bank transfer services. These institutions follow their own privacy policies and use the information solely to complete transactions.

3.2 Legal Requirements

We may disclose relevant information if we are legally required to do so in response to a court order, government directive, or demand from another lawful authority. In such cases, only the minimum information necessary will be provided.

3.3 Technology Service Providers

Technology partners that assist in operating the platform (such as server hosting, cybersecurity, and analytics tools) may access information to a limited extent. They are bound by contract with dbt99 and are obligated to protect the data.

3.4 Responsible Gaming Organizations

To help prevent problematic gambling behavior, information may be shared with organizations associated with responsible gaming programs, with the user's consent or as required by law.

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dbt99 takes industry-standard technical and administrative measures to ensure the security of your information:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology.
• Firewall Protection: Our servers are protected by robust firewalls.
• Access Control: Only authorized staff can access user data, and they are bound by confidentiality agreements.
• Secure Payments: All financial transactions are processed through encrypted channels.
• Regular Security Audits: Regular cybersecurity audits are conducted to identify system vulnerabilities.
• Data Backup: Data is backed up on secure servers to prevent data loss.

However, complete security on the internet cannot be guaranteed. You are therefore advised to keep your password confidential and to be cautious about logging in on unfamiliar devices.

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The dbt99 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Use of Cookies

• Essential Cookies: To maintain login sessions and ensure basic functionality.
• Performance Cookies: To analyze site usage and improve services.
• Preference Cookies: To remember your language and other preferences.

5.2 Cookie Control

You can reject or delete cookies by going to your browser settings. Keep in mind, however, that disabling certain cookies may limit some platform functionality.

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dbt99 does not retain information longer than necessary. Retention periods are determined based on the following:

• All information is retained while the account is active.
• After an account is closed, certain information may be retained for a specified period due to legal obligations.
• Financial transaction records are kept for an extended period as a legal requirement.
• Once the retention period ends, information is securely deleted or anonymized.

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You have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request deletion of your information, though this may be limited by legal obligations.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Data Portability: In some cases you may request to receive your information in a structured format.

To exercise these rights, contact our support team. We will process your request as quickly as possible within legal limits.

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dbt99 is strictly not for persons under the age of 21. We do not knowingly collect any personal information from minors. An age verification process is completed at the time of account registration.

If it comes to our attention that a minor has created an account, we will immediately close that account and delete the associated information. Parents or guardians who suspect that their child has opened an account on dbt99 are requested to notify our support team immediately.

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dbt99 may store or process some information on servers outside Bangladesh. In such cases, we ensure that international data protection standards are upheld. For transfers of data abroad, we maintain the necessary contracts and safeguards.

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dbt99 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify users in the following ways:

• Publishing a notice on the website
• Sending a notification to the registered email address
• A consent-confirmation message after login

If you continue using the platform after a revised policy is published, it will be considered that you have accepted the updated policy. The date of the most recent update will always be shown at the top of this page.

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The dbt99 platform may at times reference third-party services, such as payment gateways or game software providers. These third parties have their own privacy policies, and dbt99 is not responsible for their data protection practices. We recommend that you read the individual policies of those services.

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As part of its responsible gaming commitment, dbt99 may analyze a user's playing patterns. If signs of problematic gambling behavior are observed in a user's activity, we may take precautionary steps — such as offering a self-exclusion option or helping set limits.

Information used for this purpose is kept strictly confidential and is used solely for the user's wellbeing.

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If you have any questions, concerns, or requests regarding the Privacy Policy, please contact us:

• Via 24/7 live chat
• Email: [email protected]

Our support team is ready to assist in both Bengali and English. We are committed to processing your privacy-related requests as quickly as possible.