Safe Entertainment

dbt99's Guide to Responsible Gaming

Enjoy entertainment within limits — dbt99 always places player safety and wellbeing as its highest priority.

For players aged 21 and above only
Our Approach

Let Gaming Be a Source of Fun, Not Stress

Online betting and casino games are a form of entertainment — just like watching a cricket match or spending time with friends. dbt99 believes that an informed and responsible player enjoys the experience the most. That is why we encourage every player to follow a few important guidelines.

Gambling or betting is never a substitute for income. It is purely for entertainment. If you feel you are losing control over your play, the dbt99 support team is always ready to help. Use the tools and strategies listed below and stay safe.

Please note: You must be at least 21 years old to open an account and play any game on dbt99. Minors are not permitted to create accounts and this is strictly prohibited.

Protection Tools

dbt99's Responsible Gaming Features

These tools help keep your gaming enjoyable and safe.

Deposit Limit

Set in advance how much you will deposit per day, per week, or per month. This is the most effective way to manage your budget. The minimum deposit on dbt99 is just ৳100.

Time-Out Feature

If you feel you need a break, you have the option to temporarily close your account for a set period. Set a time-out from one day to several weeks and come back with a fresh mind.

Self-Exclusion

If you need long-term support, choose self-exclusion. This option locks your account for an extended period, during which access is completely blocked.

Gaming History Review

Review your betting and gaming history regularly. Knowing how much time and money you are spending helps you make better decisions. Awareness is the best protection.

24/7 Support

dbt99's live chat support is active 24 hours a day, 7 days a week. If you have any concerns, reach out directly in Bengali or English — our team is always by your side.

Minor Protection

No one under 21 may use dbt99. Through age verification, we ensure that this platform is for adults only.

Stay Aware

Warning Signs of Problem Gambling

If any of the following applies to you or someone you know, it is time to seek help. These signs may indicate problem gambling.

Remember — seeking help is not a sign of weakness, it is an act of courage. dbt99 is always by your side.

  • Repeatedly playing to recover lost money ("chasing losses")
  • Hiding the amount you bet from family or friends
  • Spending money set aside for essential expenses on betting
  • Feeling restless, irritable, or anxious when not playing
  • Neglecting work, studies, or family responsibilities because of betting
  • Repeatedly failing despite trying to stop on your own
  • Betting with borrowed money or taking on debt to bet
Practical Tips

Simple Steps to Play Responsibly

Set Your Budget in Advance

Before you play, decide the maximum amount you are willing to spend. Stop when you reach that limit — play for fun, not in pursuit of winnings.

Stick to a Time Limit

Set a time limit before each session. Set an alarm on your phone. Finish playing at the scheduled time and spend time with family and friends.

Play with a Clear Head, Not on Emotion

Do not bet when you are sad, angry, or under the influence of alcohol. Your ability to make decisions is reduced at these times and the risk of greater losses is higher.

Keep Wins in Perspective

Winning is great, but do not get tempted to chase more. Withdrawing your winnings and taking a break is a smart decision.

Contact dbt99 Support When Needed

If you feel you are losing control, contact our live chat or email [email protected] right away. We will help without judgment.

Age Limit

Why the 21+ Age Limit Matters

All betting and gaming activities on dbt99 are strictly restricted to individuals aged 21 and above. We are aware of the harmful effects gambling can have on the mental development of teenagers and young people, and we are committed to protecting them.

Age verification is mandatory when creating an account. If there is any doubt, we may request additional documents at any time. Any account found to belong to a minor will be closed immediately.

If a family member uses your device, it is recommended that you use parental control software.

Cricket and Sports Betting

Cricket fans in Bangladesh enjoy betting on BPL, IPL, and T20 tournament matches. However, remember — placing large bets in the heat of sporting excitement is risky. Bet within a pre-set budget and, whatever the result, accept it with a calm head.

To learn more about sports betting, visit dbt99's cricket betting page.

Self-Exclusion

How Self-Exclusion Works

Self-exclusion is a step where you voluntarily choose to stop using your dbt99 account for a defined or indefinite period. While exclusion is active, you will not be able to log in or place any bets or play any games.

To request self-exclusion, contact our 24/7 live chat directly or email [email protected]. Our support team provides assistance in both Bengali and English, and your request will be actioned quickly.

Tip: Before returning after an exclusion period, ask yourself — is gaming still just for fun? If the answer is not "yes," take a little more time off.

Time-Out vs. Self-Exclusion

Feature Time-Out Self-Exclusion
Duration Short-term (a few days to weeks) Long-term (months to permanent)
Best Used When You need a temporary break You are concerned about losing control over your play
Reactivation Automatic when the period ends Contact with support required
How to Access Via live chat Via live chat or email
Need Help?

Get dbt99 Support Any Time

For any questions or concerns about responsible gaming, the dbt99 support team is always ready to help. We do not judge — we only help.

Live Chat

Get instant help through our 24/7 live chat. Talk in Bengali — our trained team will assist you in resolving your issue.

Email Support

For detailed issues, email us at: [email protected] — we respond in both Bengali and English.

Frequently Asked Questions

FAQs About Responsible Gaming

To activate self-exclusion on dbt99, contact our 24/7 live chat or send an email to [email protected]. Once your request is received, your account will be locked promptly. You will also need to contact support to reactivate it.

Yes, you can change your deposit limit at any time. However, reducing the limit takes effect immediately, while increasing it may involve a set waiting period — this is done to protect the player.

dbt99's responsible gaming guidelines apply to all sections of the platform — including casino games, slots, color games, Kenio, and cricket and other sports betting. The same rules and protection tools are in effect across all areas.

Your account is entirely personal and should not be shared. Keep your password strong and log out at the end of each session. If there are children or minors in the household, use parental control software on your device. If you have any concerns, contact support immediately.

The dbt99 support team can provide initial assistance. You can also speak with a trusted counselor or mental health professional. Acknowledging the problem and seeking help is the most courageous step you can take.

Your balance remains safe even when a time-out or self-exclusion is active. Contact support to process a withdrawal — we will handle your request properly. Standard withdrawal time is 15 minutes to 2 hours.

Play Responsibly,
Enjoy with dbt99

Explore dbt99's game sections for fun and safe entertainment, or contact us for any questions.

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