dbt99 Terms & Conditions

1. General Provisions

dbt99 is an online betting and casino platform that provides services to users in Bangladesh. By accessing or using this platform, the user confirms that they have read all provisions of these terms and conditions and fully agree to them.

These terms apply to the dbt99 website, mobile version, and all associated services. If any person disagrees with any part of these terms, they should stop using the platform immediately.

dbt99 reserves the right to suspend or close any account at any time and for any reason, particularly in cases of violation of these terms.

2. Eligibility & Age Requirement

The following conditions must be met to create an account and use services on dbt99:

• The user must be at least 21 years of age.
• The user must be a legal resident of Bangladesh.
• The user must confirm that all information provided is true and accurate.
• The user must not be a resident of any area where online gaming or betting is legally prohibited.
• The user must be of sound mind and capable of making decisions.
• The user must declare that they are not suffering from a gambling addiction.

dbt99 may request relevant documents for identity verification at any time. Some account functions may be restricted until verification is complete.

3. Account Registration

3.1 Registration Rules

Each user may create only one account. Multiple accounts by the same person are strictly prohibited. If an attempt is made to create multiple accounts, all accounts will be cancelled and funds held in them may be forfeited.

3.2 Account Information

• Accurate and truthful information must be provided at the time of registration.
• The user's name, address, phone number, and payment details must be kept accurate.
• If any information changes, the account profile must be updated promptly.
• Keeping the account password confidential is the sole responsibility of the user.

3.3 Account Security

The user is responsible for all activities on their account. If unauthorised access to the account is suspected, the dbt99 support team must be notified immediately. Sharing account details with third parties is prohibited.

4. Deposits & Withdrawals

4.1 Deposit Rules

The following payment methods are currently accepted on dbt99: bKash, Nagad, Rocket, and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank can be used.

• Minimum deposit amount: ৳100 (for all methods).
• Deposit amounts must be in Bangladeshi Taka (BDT).
• Deposits using a third party's account or card are not allowed.
• KYC verification of the account must be completed before depositing funds.

4.2 Withdrawal Rules

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals will only be sent via the same method used for the deposit.
• All active bonus wagering requirements must be met before a withdrawal.
• Withdrawals may be held if the account has not been verified.

dbt99 reserves the right to carry out additional checks on suspicious transactions. Necessary reporting may be made under anti-money laundering laws.

5. Bonuses & Promotions

5.1 Welcome Bonus

A 200% welcome bonus is available on the first deposit at dbt99, up to a maximum of ৳20,000. For example: if someone deposits ৳1,000, they will receive a ৳2,000 bonus and the total balance will be ৳3,000.

5.2 Wagering Requirements

After receiving a bonus, a specified amount of bets must be placed before it can be withdrawn. Wagering requirements are calculated on the bonus amount only, not on the deposit plus bonus. Example: ৳2,000 bonus × 20 = ৳40,000 in bets must be placed before withdrawing winnings from the bonus.

• Wagering multiplier: 20x (on the bonus amount).
• A bonus may only be usable on specific games.
• Bonus funds cannot be withdrawn until wagering requirements are met.
• When a bonus expires, it will be automatically cancelled.

5.3 General Promotion Terms

Each offer or promotion has its own terms. Before accepting any bonus or offer, its specific terms should be read carefully. dbt99 reserves the right to change or cancel any promotional offer at any time.

6. Betting Rules

6.1 General Betting Rules

The following rules always apply when placing bets on dbt99:

• A confirmed bet cannot be cancelled, unless the event on which the bet was placed is cancelled.
• If a bet is affected by a technical issue, dbt99 reserves the right to review it and make a decision.
• In the event of a dispute over the result of any game or event, dbt99's decision will be considered final.
• If a bet is placed at clearly incorrect odds, dbt99 reserves the right to void that bet.

6.2 Sports Betting

Various types of markets are available when betting on sports markets, such as match result, total score, handicap, and others. Each market has its own rules. If an event is postponed or abandoned, bets will be settled according to the applicable rules.

6.3 Casino Games

The rules for casino games are provided in the game interface. If a round is left incomplete due to a technical fault, the bet for that round will be voided and the stake will be refunded.

7. Prohibited Activities

• Providing false information on an account.
• Creating or operating more than one account.
• Placing bets using any bot, automated software, or script.
• Placing artificial bets or abusing bonuses for the purpose of meeting bonus requirements.
• Betting using third-party funds or on behalf of third parties.
• Conducting money laundering or any other illegal financial activity on the platform.
• Attempting to exploit any technical fault or vulnerability in the platform.
• Conducting fraudulent methods or coordinated activities against other users.
• Presenting oneself as a staff member or representative of the platform.
• Assisting any minor in using the platform.

If any such activity is detected, dbt99 reserves the right to close the account, forfeit the balance, and take any necessary legal action.

8. Account Suspension & Closure

8.1 Closure by dbt99

dbt99 may suspend or permanently close an account in the following circumstances:

• If any provision of these terms and conditions is violated.
• If documents requested for identity verification are not provided.
• If suspicious or fraudulent activity is detected.
• At the direction of law enforcement agencies or regulatory authorities.

8.2 Closure by the User

If a user wishes to close their account voluntarily, they may contact the support team. All valid withdrawals will be processed before the account is closed.

8.3 Self-Exclusion

To manage a gambling addiction, a user may request that their account be suspended for a specific period of time. Contact the support team for more details about this option.

9. Privacy & Security

dbt99 places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep all data and transactions secure.

• User information will not be sold to third parties.
• Information will only be used to provide services and meet legal obligations.
• For details on how information is managed, please read our Privacy Policy.

Users should keep their account password strong and not share it with anyone. If a password seems suspicious, change it immediately and notify the support team.

10. Limitation of Liability

dbt99 is not liable for the following:

• Any loss or issue caused by an internet connection being interrupted.
• Loss caused by technical problems with the user's own device.
• Issues caused by third-party software or services.
• Temporary platform downtime due to unavoidable circumstances (force majeure).
• Any loss caused by the user's own negligence or violation of the terms.

dbt99 makes every effort to operate a reliable and secure platform. However, due to the nature of online services, 100% uninterrupted service cannot be guaranteed. Service may be temporarily disrupted for maintenance or technical reasons.

11. Responsible Gambling

dbt99 is deeply committed to responsible gambling. Gambling should be seen as a form of entertainment and never as a means of earning a living or solving financial problems.

dbt99 offers adult users the option to self-exclude, set deposit limits, and set session limits. Contact the support team to learn more about these features.

12. Changes to Terms

dbt99 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

• Users will be notified of significant changes via email or account notifications.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If a user does not agree to the new terms, they may stop using the platform and request account closure.

The latest terms and conditions will always be available on this page. It is recommended to check them regularly.

13. Applicable Law & Dispute Resolution

These terms and conditions are formulated in accordance with the general standards and principles of the international online gaming industry. In the event of any dispute or complaint, an attempt will first be made to resolve it by contacting dbt99 directly.

• Submit any complaint to the support team.
• Received complaints will be reviewed properly and a decision will be communicated.
• dbt99's decision will be considered final and binding unless resolved through an alternative legal process.
• In any dispute regarding results, verified data from the game provider or a third party will be used as authoritative.

The user acknowledges that online gambling is conducted at the user's own risk under the laws of their own country. It is the user's responsibility to comply with the laws of their own country.

14. Contact

If you have any questions or uncertainties about these terms and conditions, please contact our support team:

• Live Chat: Directly via chat, 24/7.
• Email: [email protected]
• Support is provided in both Bengali and English.

dbt99's support team is ready to serve you seven days a week, twenty-four hours a day. Feel free to report any issue or complaint.